This grinder came on time, had all the parts that were promised, and was well packed. I worried a little bit, because of its very low price, but every thing, including both batteries worked properly; the motor was smooth and quiet. So what's not to love? I have bought six of these 12V 3" angle grinders, from various sources. The first three were nearly new, when they were stolen. So I but three more, mostly to acquire lots of extra batteries. The one thing less than perfect about this particular model is that its handle is a little fatter than any of the others. I have large hands, so it doesn't concern me. However, a dainty pair of hands might find these awkward. This source also sells the same grinder of this s blue model; it is just as good as this one, but sell for a few bucks more, because it has a much shorter shipping time.